1.Please make sure the address is correct and we are not responsible for wrong or undeliverable addresses.
2.We fully understand it would be frustrated when the shipment takes longer than expected. As we promised, we will ship out the items within 1 day once you payment, however, the shipping is controlled by the shipping company and we are just as anxious as you are. For low rating on shipping time would be unfair to us. Your understanding is highly appreciated. We hope our customers be happy when they received our items, so please only buy when the shipping time is acceptable for you.
3.Import duties, taxes and charges are not included in shipping cost.
4.Buyers bear all responsibility for all extra charges incurred (if any).
5. What if you are dissatisfied with the products,Or the products has any quality problems , please contact me at any time,and please show us photo or video.We will solve your problem,unnecessary to submit a dispute.
6.For our customers from Brazil,Chile: if you choose any courier, please leave your tax number so that ensure our delivery normally.
1.If you want to place a large order for wholesale, please feel free to contact us.
2.If you need to order multiple items, pleases let us know first. We can offer you some discount.
-We accept the following payment methods:
1.Credit Card, VISA, Bank to Bank Wire Transfers,PayPal, Western Union and so on.
2.All payments made on SmeshMega.com are processed by Alipay and PayPal.
3. Final purchase price do not cover any applicable tax or duty that might be charged by customs .Buyers are responsible for such charges
4. If you have any problem on payment,please inform us.
1.Please pay more attention to your order address which MUST MATCH your shipping address.
2.Shipping will be worldwide via: e-Packet / China post air mail/ CDEK / ARAMEX/ EMS / UPS / FEDEX / DHL / TNT.
3.Remote area may cause extra shipping fee.
4.Please check items when delivered, if damaged, please kindly accept it and contact us immediately.We will make a confirmation and resend you a new one.
Return back and Feedback:
1.All products are 100% original new and tested again before shipment. Customers’ satisfactory is our goal.
2.For any personal reasons (choose a wrong size / wrong color / doesn’t fit ), you can simply email us to get the return mailing address and return the item(s) in its original condition. Return shipping charges will be the buyer’s responsibility. We will not accept any items with odors (perfume, smoke, etc.)Item must be returned within 14 days after buyer received it.
3. For other quality issues, we will refund immediately once we receive the photo of the item.
4.Thank you very much for your feedback. If you are satisfied with our service or product, please send us 5 stars and upload your baby’s photo in the feedback. We appreciate your help very much, and when you next purchase, you contact us, we will give you a discount.We will be happy to hear from you!
5.If you have any questions, please contact with us, and we will get back to you sooner.