When you place order,plsread carefully. thank you!
(1)We not support Paypal payment, if you paid for the order for carelessness, pls cancel order and i will accept soon. if you forget read this note, i will contact you and tell you we not support PAYPAL , then you cancel order. thank you!
(2)About Waterproof: our product is high qualityused orrefurbishedmobile phone, the phone DOES NOT support waterproof function, any waterproof test will be considered as man-made, weDO NOTaccept dispute or refund & return about waterproof test (include return break phone for buyer’s test reason);
(3)AboutInternal Storage: the internal storage maybe less than Specification, for example, if your phone support 32GB ROM, but only 29GB-31GB can be used, it is normal because this phone installed many APPs and built-in systems;
(4)AboutBattery: the battery effciency of used phone or refurbished phone will be less than standard, normally it would be up to 85%-93%. we DO NOT accept any test result from third party APPlication;
(5)About Accessories: the accessories of used phone or refurbished phone will be not original. but quality is very good. similar as original. if you mind the accessories not original, pls do not make order. we not accept any dispute for “fake accssories” reason. thanks!
(6)AboutTest: about phone function, we do not accept any dispute for test result from third partly APPlication, for example: phone info, IMEI info, Hardware test, and so on.
(7)About Warranty: During you use this phone, if you met any problem, pls contact us in time before dispute, make vedio and photo and show us problem. we will try our best to help you. pls DO NOT open this phone by yourself or any repair store. any unauthorized disassembly or reparir without our permission will be considered as man-made problem. we will not afford any cost;
(8)About Logistics:if you choose SmeshMega.com standard shipping , the tracking number will be assigned by CaiNiao logistics system automatically. if you met any problem about tracking or delay, pls contact us before open dispute, we promise will try our best to help you.
Have a good shopping. thank you for your trust!!
1* iPhone 11 Pro Max smartphone
1* manual book
1* data cable
1 x Cover Case,
1 x Scrren protective film
1 x UK/AU/EU Adaptor
Q: who pay for the custom tax? —important
A:If the parcel is strict inspected by custom, You still need to pay tax to clear custom.We won`t bear any customs tax. If you need any help during clearance, please contact us for free, we will provide all necessary document to help you clear custom. andyou have special requests after place order, pls leave message to me , we will try my best to help you 🙂
Q: what’s the DHL remote fee?—important
A:After buyer choose DHL shipping way, we will check your address, if your address belongs to remote area according to dhl system,buyer is requested to pay extra cost for remote area cost.pls know that this remote cost is charged by DHL, not our seller, pls understand. if you agree pay for the remote fee, pls click this link:DHL Remote Fee
if you not agree pay for the remote fee, pls change your address or city (which not belongs to remote area), then i will help you to inform our DHL ship to new address. thank you!
if you want to check your city name on DHL site, pls click here:DHL Capability Tool—Remote area Check
Q: what frenqency the phone support?
A:in our specification,you can find the frequency which the model support, and you need to know your own operator’s frequency. Only both frequency match, you can use the phone properly, you can visit web to check your operator.
Q: what kind charger inside the parcel?
A:Most phone will have original China type charger(same as USA),we will provide suitable adaptor, which should be applicable in your country, according to our knowledge
Q: How to leave feedback?
A:If you are satisfy with us and our product, please give 5 stars and leave good review , we will offer some discount or gifts for your new order. and promise extra half a year warranty.
If you have any problem with product,delivery,service, etc, please contact us in time, we will response in 24 hours, please not open dispute directly. thank you!
Q: how long the warranty?
A:we offer 6 months warranty (not include the screen broken by buyer themselves),if you leave us 5 stars and positive feedback within 3 days after you got parcel, we add 3 months warranty;leave us 5 stars and positive feedback within 1 week, we add 1 moths warranty!
Q: How to sign the parcel?
A:pls check the parcel face to face inspection, and make a vedio when you open the parcel. check all is fine, then sign the parcel. if you met any trouble, pls contact me in time before open dispute, we will respond within 24 hours and try our best to help you to solve it better.
Due to the price is changes everyday in our market, so we will not refund the price difference. pls understand, thank you!